Online bill payment is a fast, secure and easy way to pay your Emory Healthcare bill and view your statements. You can access your account at any time and we’ll never charge you an extra fee to pay your bills online.
Understanding Your Statements
Between October 1, 2022 and October 1, 2023, expect to receive your Emory Healthcare bills in different ways as we process your older bills and begin sending your new statements through MyChart.
For Emory Healthcare services provided October 1, 2022, and going forward:
You can pay your MyChart Patient Portal account bill online.
If you receive a paper copy of your bill in the mail, follow the directions on that bill. Need help? Send a secure message in MyChart or call 404-778-7318.
For services provided prior to October 1, 2022:
Your statements will look like the pictures below. Continue to pay these bills as directed on the statement.
A Visual Guide to Your Statements
Call 404-778-7318 for help with statements that look like:
Call 404-778-7318 for help with
statements that look like:
Call 404-686-7041 for help with
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statements that look like:
Call 404-501-5183 for help with
statements that look like:
For all other statements received before and after October 1, 2022, Please follow the directions on the statement for making your payment. Billing from third-party partners, like Peachtree Immediate Care, will remain the same. Some areas of Emory Healthcare, namely the Emory Proton Therapy Center, and the emergency departments at Emory Saint Joseph's Hospital and Emory Decatur Hospital, will continue to send separate statements and bills.
Notice of Billing Scams
Emory Healthcare is aware of recent billing scams where bad actors pose as Emory Healthcare providers and request payment with false bills.
Our Billing Process
Your bills from Emory Healthcare can arrive in many ways:
- Mail (view a visual guide to our statements)
- Text/SMS, which will always include a link to your MyChart patient portal
- Direct Message within your MyChart patient portal
Emory Healthcare will never send a bill to your personal email address; all bills sent online will be delivered through your MyChart patient portal.
Bill Pay Frequently Asked Questions
Find answers to common questions about signing up for online bill pay, viewing your statements, submitting a payment and more.